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Hidden Message Concrete Candle – Personalized Soy Wax Candle with Secret Text Reveal & Wood Wick
$44.00
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Hidden Message Concrete Candle – Personalized Soy Wax Candle with Secret Text Reveal & Wood Wick
$44.00
Taxes included.
Shipping calculated at checkout.
Details
The perfect gift for someone who loves surprises. On the outside, it looks like a sleek, ribbed concrete candle—but as the wax melts, your custom "secret message" slowly appears at the bottom. It’s a thoughtful, interactive way to say "I love you" or "Happy Birthday" or even share an inside joke. Plus, the wood wick adds a cozy crackling sound to the experience.
How to Personalize:
- Place your order.
- Send us a message with the custom text you want hidden inside.
- We’ll craft your one-of-a-kind candle.
The Specs:
- Wax: 100% Natural Soy Wax (Clean & Vegan).
- The Surprise: A personalized message revealed only after 1-2 hours of burning.
- Vessel: Stylish ribbed concrete planter (reusable as a succulent pot).
- Wick: Natural Wood Wick (Crackling sound).
- Size: Approx. 3.1" W x 1.5" H.
How to burn it safely:
- Wait for the reveal: It takes a bit of time for the wax to become transparent enough to see the message. Don't poke at the wax while it's melting!
- Trim the wood: Keep the wood wick trimmed to about 1/8” (3 mm) before lighting.
- The first burn: Let the wax melt to the edges of the concrete vessel to ensure an even reveal of your message.
- Safety first: Concrete can hold heat well. Burn on a heat-resistant surface and keep away from flammable objects, kids, and pets.
The Journey
1. Processing Time
- Small Batches Take Time: Please allow 3–5 business days for us to craft, cure, and package your candles.
- Personalized Orders: For "Secret Message" or custom concrete candles, processing may take up to 7 business days to ensure the perfect finish.
- We ship Monday through Friday. Orders placed on weekends or holidays will be processed starting the next business day.
2. Estimated Shipping Rates (Domestic US)
Shipping is calculated at checkout based on total weight and destination. Here is a general guide:
- Light (Under 1 lb): 1 Small Candle (4 oz-8 oz): $5.95
- Standard (1 lb – 5 lbs): 2-4 Medium Jars or 1 Boat Candle: $10.50
- Heavy (Over 5 lbs): Large Gift Sets / Bulk Orders: $18.00
- Orders Over $75: Any combination: FREE SHIPPING
3. Delivery Estimates
Once your order leaves our Texas studio, standard shipping typically takes 3–7 business days to arrive, depending on your location.
4. The "Summer Melt" Policy
Soy wax is natural and has a lower melting point than paraffin. During hot summer months, soy candles can "sweat" or soften if left in a hot mailbox or on a porch for too long.
- Pro Tip: Please try to retrieve your package as soon as it arrives.
- If your candle feels soft, let it sit at room temperature for a few hours before lighting. This is a natural characteristic of eco-friendly wax and does not affect the scent or quality!
5. Tracking Your Magic
The moment your candles are on their way, you will receive a shipping confirmation email with a tracking number. You can track the order directly from the carrier's website.
6. Damaged or Lost Packages
We pack our candles like they’re fragile glass—because they are! However, if the journey was a bit too rough and your candle arrives broken:
- Take a photo of the damaged item and the packaging.
- Email us at contact@wickwondershop.com within 48 hours of delivery.
- We will send out a replacement or issue a credit immediately.
Our Promise
1. Returns & Exchanges
We want you to love your scent. If you’ve changed your mind:
- Unused Candles: We accept returns or exchanges for candles in their original, unused, and unlit condition within 14 days of delivery.
- Used Candles: To maintain our quality standards, we cannot accept returns or offer refunds for candles that have been lit or used.
- Personalized Items: Because "Secret Message" candles and custom boat candles are made specifically for you, they are final sale and cannot be returned unless they arrive damaged.
2. Damage Control (The "Arrival" Guarantee)
Candles are fragile, and sometimes the journey is a little bumpy. If your candle arrives broken or damaged:
- Please email us at contact@wickwondershop.com within 48 hours of delivery.
- Include a photo of the damaged candle and the shipping box.
- We will send you a replacement free of charge or issue a full refund immediately. The Wonder must arrive undamaged!
3. Return Shipping
- For standard returns (if you changed your mind), the customer is responsible for the return shipping costs.
- We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
- Original shipping costs are non-refundable.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment account within 3-5 business days.
5. Scent Disclaimer
Choosing scents online can be tricky! While we do our best to describe our fragrances accurately, everyone’s nose is a little different. We do not offer refunds if you simply don't "like" the scent after the candle has been lit.
- Pro Tip: If you’re unsure, start with our 4 oz jars before committing to a larger centerpiece!